At SUN-SOLARISIA, we support sample and trial orders to help distributors, installers, and EPC contractors verify product performance before full-container procurement.

Direct Online Sample Store:

For urgent prototype testing, rapid bench marking, or small evaluation orders (1 to 2 units), you can purchase off-the-shelf standard models directly through our official online portal:

– Official Sample Store: [Insert Sample Store URL, e.g., store.solarisia.com]

– Online checkout allows verified international commercial buyers to secure in-stock units with expedited warehouse handling.

  1. Sample Availability & Low MOQ

– Small-quantity evaluation orders (1 to 5 units) are supported across our main product lines, including 51.2V wall-mounted batteries, server rack modules, and portable energy units.

– Ready-to-ship sample stock is maintained for verified commercial clients to reduce project testing cycles.

  1. Shipping & Hazardous Materials Logistics

– Maritime & Land Freight Only: Because high-capacity LiFePO4 battery modules are classified as Class 9 Dangerous Goods (UN3480), all battery shipments are routed via certified ocean freight (FCL/LCL) or dedicated cross-border trucking lines with full DG packaging, MSDS, and UN38.3 compliance. Air shipping is strictly unavailable for heavy battery units.

– Dispatch Lead Time: Standard sample orders are prepared, packaged in heavy-duty export crates, and transferred to the port or logistics warehouse within 5 to 10 business days upon payment confirmation.

  1. Technical Verification & Damage Reporting Process

– No Blind Returns or Replacements: Due to the high weight, logistics costs, and dangerous goods regulations associated with industrial energy storage, we do not accept direct returns or automatic whole-unit replacements.

– Issue Reporting Procedure: If a unit appears damaged during transit or encounters operational issues upon commissioning:

  * Notify our engineering team within 48 hours of delivery.

  * Provide the unit serial number, high-resolution photos of outer packaging and casing, clear video footage of the malfunction, and BMS error logs/display readings.

– Engineering Diagnosis: Our technical team will analyze the data within 12 to 24 hours. Once the issue is diagnosed, we will provide corrective guidance or dispatch replacement modular components (such as a BMS board, breaker, or wiring harness) via authorized freight.

  1. Sample Cost Credit

To foster long-term B2B cooperation, sample product costs can be partially or fully credited against your subsequent full-container wholesale order.